Learning Center
Straight talk on office equipment and IT from a team that’s been doing this since 1984.
Ricoh Remote Connector NX End of Sale: Essential Timeline and Options
Ricoh is ending sales of Remote Connector NX (officially “@Remote Connector NX”) on December 31, 2026, with maintenance support running through December 31, 2028 and…
Phishing-Resistant MFA: 7 Essential Steps for Small Businesses
Phishing-resistant MFA uses cryptographic sign-in methods such as passkeys and FIDO2 security keys to reduce risks that remain with passwords, text codes, and basic push…
Canon DR-C360: Smart Upgrade Guide for DR-M160II Scanner Owners
The Canon DR-C360 is Canon’s new 60-page-per-minute desktop document scanner, and it officially replaces the imageFORMULA DR-M160II, which Canon discontinued effective immediately on September 23,…
Incident Response Plan: 7 Critical Tests for Small Businesses
A practical seven-part test for finding gaps in your small-business incident response plan before ransomware, account compromise, or another cyber incident forces you to use…
Florida Managed Print Contract: A Practical Guide for Agencies
How Florida public entities can use the Florida managed print contract to define fleet scope, compare pricing, set service levels, review security, and plan a…
Zero Trust Printing: 10 Essential Steps to Lock Down Office Copiers in 2026
A practical guide to zero trust printing, including copier risks, Canon imageFORCE safeguards, costs, common pitfalls, and a 10-step office security checklist.
Florida NASPO Copier Contract: How DMS, NASPO, and ACS Fit Together
A plain-language guide to how Florida DMS, NASPO ValuePoint, and Alternate Contract Source 44100000-24-NASPO-ACS fit together for public-sector copier buyers.
DocuWare Pricing 2027: What to Verify Before the December Change
DocuWare pricing guidance points to a December 2026 change. Review the contract, scope, term, support, and deadline details that should be confirmed before committing.
PaperCut September Bulletin: 4 Security Fixes to Verify
PaperCut disclosed four vulnerabilities on September 24, 2026. Here is how to identify the affected components, confirm the fixed versions, and plan a controlled update.
Canon imagePROGRAF TM Series: 2026 Guide for Florida Buyers
Quick answer: Canon announced a new Canon imagePROGRAF TM Series and TX Series lineup on September 15, 2026. The launch includes 12 technical wide-format devices…
AI Receptionist Pilot: 9 Tests Before You Go Live
Before sending real callers to an AI voice agent, test its answers, transfers, escalation, privacy boundaries, accessibility, reporting, and human fallback.
Have a question we haven’t answered yet?
Call us at (850) 222-2308 or fill out our quick form. We’ll get back to you same day.