WHY ABS

Service Driven

ABS is a company that believes in unique compensation programs based on service performance for all employees – from sales, service and even administrative staff – and customers benefit from this daily.

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Professional Performance

ABS has been recognized as Savin’s single-line Dealer of the Year for the entire country. ABS has twice been recognized by OfficeDealer Magazine as one of the country's Elite Dealers.

Professional Performance

ABS has been recognized as Savin’s single-line Dealer of the Year for the entire country. ABS has twice been recognized by OfficeDealer Magazine as one of the country's Elite Dealers.

Community Commitment

For more than a quarter of a century, ABS has been involved and giving to the communities we serve as a dedicated corporate citizen. A few of the fine organizations ABS is involved with and supports includes the following:

Community Commitment

Listening To Our Customers

At ABS we understand and listen to our customers for what most people seem to have when dealing with an office technology company:

Reliability of their copier

Consistent service

Fair-pricing

Customer-oriented professional salespeople

ABS responds to each customer’s individual office technology needs and exceeds their expectations and here’s how:

Reliable equipment manufacturers such as Canon, HP, Lexmark, Savin and Toshiba.
Average service response time is under 4 hours.
Experienced service technicians that average over 20 years experience. Each service technician is paid bonuses based upon the number of copies between service calls. Imagine a service department that wants your copier “up and running” as much as you do.
Knowledgeable sales team – Our sales team average tenure is over 10 years, so we get to know our customers. Our consultative sales approach is very different because it follows a systematic process that assures the right machine for the right application.
Smart technology – ABS utilizes the most sophisticated operating software available to the office technology industry to help us better serve our customers. We utilize OMD (www.omdcorp.com), Valogix parts planning forecasting (www.valogix.com), Mobile Workforce Automation (www.efi.com), and BEI Services (www.beiservices.com) among others. We partner with the best vendors in the industry such as Canon, HP, Lexmark, Savin, Toshiba and Okidata.
Growing with our community – For more than 25 years, we’ve been locally owned and operated right here in Tallahassee.

At ABS we understand and listen to our customers for what most people seem to have when dealing with an office technology company:

Reliability of their copier
Consistent service
Fair-pricing
Customer-oriented professional salespeople

ABS responds to each customer’s individual office technology needs and exceeds their expectations and here’s how:

Reliable equipment manufacturers such as Canon, HP, Lexmark, Savin and Toshiba.
Average service response time is under 4 hours.
Experienced service technicians that average over 20 years experience. Each service technician is paid bonuses based upon the number of copies between service calls. Imagine a service department that wants your copier “up and running” as much as you do.
Knowledgeable sales team – Our sales team average tenure is over 10 years, so we get to know our customers. Our consultative sales approach is very different because it follows a systematic process that assures the right machine for the right application.
Smart technology – ABS utilizes the most sophisticated operating software available to the office technology industry to help us better serve our customers. We utilize OMD (www.omdcorp.com), Valogix parts planning forecasting (www.valogix.com), Mobile Workforce Automation (www.efi.com), and BEI Services (www.beiservices.com) among others. We partner with the best vendors in the industry such as Canon, HP, Lexmark, Savin, Toshiba and Okidata.
Growing with our community – For more than 25 years, we’ve been locally owned and operated right here in Tallahassee.

"For more than six years, I have found Advanced Business Systems quality of service is high, their response time to issues and communications is short, and that they always have friendly, reasonable staff."

Clayton Tew, IT Manager, Danfoss Turbocor Compressors Inc

"They provide prompt updated training anytime we ask for it."

Gail Mitchell, Claims Manager, Florida School Boards Insurance Trust

“ABS is proactive in making sure our network printers are optimally configured for our in-office workflow and document management needs.”

Richard Moore, COO & General Counsel, Moore Communications Group

"Advanced Business Systems has provided to our firm consistent, friendly, reliable service for a decade. Their products are top notch and on the rare occasion something goes wrong, ABS’ service is prompt and the technicians are very knowledgeable."